Top 10 Common Outlook Issues and Their Solutions

MS Outlook is a complete package of major office-related tools, the email application has calendars to share meeting schedules, event reminders, notes, and tasks to save important information and smooth email sending/ receiving function. All these tools work in collaboration to achieve the required task. However, if a single app malfunctions it interferes with other applications’ mainly the PST file. Here we will check common Outlook errors and solutions to fix them.

While working on Outlook, users often experience glitches, common issues involve ‘Outlook freezes while sending email’, ‘MS Outlook not responding’, and errors like 0x80070002, 0x8004210B. So, here we can check how to resolve these errors and repair corrupt files in Outlook 2016/ 2013/ 2010/ 2007/ 2003 and others.

Top 10 Outlook Errors

Most of the Outlook errors are denoted by error code some of them include

Error 1: Time-out error occurred while communicating with the server 0x800ccc19 – The error generally occurs when the server fails to respond. The connection between Outlook and the server could not be established.

Solution: This error can be solved by increasing the server time-out settings

  • Open Outlook then Files and click on Info
  • Click on Account Settings then again Account Settings and select target POP3
  • Click Change and then More Settings
  • Click on the advanced tab and then increase the value of the server time-out setting

Error 2: Outlook error No connection could be made because the target machine actively refused it – Major cause of this error is when the target machine is invalid.

Solution: Repair the Outlook by re-installing it. But before re-installing backup the PST file and save it at another drive where Outlook is installed.

Error 3: Outlook error codes 0x80070002, 0x8004210B, and 0x800CCC0F – These errors generally appear when a new email is set up in Outlook or when sending an e-mail.

Solution: Create a New PST file

  • Go to Outlook >> Home >> New items
  • Click on More and then Outlook Data File
  • Now name the PST file and click Ok

Error 4: Cannot Start MS Outlook – This error is caused when Outlook has 0 KB of PST file or the navigation pane is corrupted with file profile name.xml

Solution: Repair the Outlook from Control Panel

  • Go to Start and then Control Panel
  • Now select uninstall a program and then choose MS Office from the programs listed
  • Click on the Change tab at the top menu
  • A new window will appear, click on ‘Repair’ to troubleshoot Outlook problems.

Error 5: Improper Internet Settings

Solution: If the connection between Outlook PST and Exchange server is lost, it gives error messages, so ensure that you have proper internet connectivity and have good network strength

Other Common Outlook Issues Include

Error 6: The server could not be found. (Account: account name, POPserver:’mail’, Error Number: 0x800ccc0d) – This error is caused due to improper file settings

Error 7: Cyclic Redundancy Check. When e-mails get downloaded to PST file then while opening the e-mail user get an error message, like File path\filename.pst could not be accessed. Data Error. Cyclic Redundancy Check

The corruption of PST files prevents users to open messages. To repair the PST file one must use Inbox Repair Tool also known as Scanpst.exe which comes with Outlook installation.

Error 8: Outlook Error code 0x8004210a. – The operation timed out waiting for a response from the receiving (POP) server. When the POP server time out error occurs while waiting for a response from the email server

Error 9: Outlook PST file is not a personal folder – A common cause of this error is a sudden system shutdown

Error 10: Outlook Error Code 0x800ccc0f: Task ‘server name – Sending and Receiving’ reported error – The connection to the server was interrupted. If this problem continues, contact the server administrator or Internet service provider (ISP). The server responded:? K’.

Sometimes what happens is that while removing an error the other file gets automatically recovered or repaired. Here are some fixes to common Outlook solutions

Resolve Outlook Errors

Users should consider these best practices to fix outlook issues and achieve smooth functioning

Delete Suspicious Emails from Inbox: Make sure that the emails in your junk folder and spam folder are deleted. As Outlook automatically sends these emails to these folders, it means they don’t meet the Outlook guidelines. To delete all the suspicious emails from ISP-based webmail.

Check Antivirus Program Settings: Most of the time the conflict between Outlook security and windows antivirus settings gave rise to Outlook issues. These can be fixed by changing the antivirus software settings

Clean Outlook Outbox

  • Open MS Outlook and click on Send/ Receive tab
  • Select the option to work offline
  • Go to Outlook Outbox and delete the messages
  • You can also choose to move messages to Draft

Check SMTP Address in Distribution List: Check that all the SMTP addresses in Outlook are valid. Properly examine the SMTP Address Distribution list and validate by sending a test email to these addresses.

Use Outlook PST Repair Tool

This is the ultimate solution to fix all Outlook problems. If the manual methods cannot fix Outlook errors then the PST repair tool can be used. This powerful tool scans the PST file and other components of Outlook and repairs each and every element. From calendars to notes, email messages to save tasks, contacts, drafts, and attachments all are recovered by the software without losing the quality of files. It modifies the settings of outlook so that there is no chance of error. Compatible with all versions of Outlook, the PST repair tool is the perfect choice for Outlook repair.


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