{"id":856,"date":"2018-10-10T06:13:31","date_gmt":"2018-10-10T06:13:31","guid":{"rendered":"https:\/\/www.filerepairtools.com\/tips\/?p=856"},"modified":"2026-03-07T08:17:43","modified_gmt":"2026-03-07T08:17:43","slug":"outlook-2016-junk-folder-grayed-solved","status":"publish","type":"post","link":"https:\/\/filerepairtools.com\/tips\/outlook-2016-junk-folder-grayed-solved\/","title":{"rendered":"Why My Outlook 2016 Junk Folder is Grayed Out? SOLVED"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Most of the people inquire that they close outlook and shut down normally but later found that the junk e-mail preferences grayed out. Lots of people are asking the question Why My Outlook Junk Folder is Grayed Out? Well there could be many reasons that cause this problem. Here are top 3 methods to fix junk email preferences grayed out in Outlook 2016.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The main problem when this error occurred in Outlook is that the user is neither able access the junk folder nor can check the block address in Junk mail. When the user login to outlook and browse through outlook mailbox the junk e-mail is found grayed out. Check the steps to resolve this and check mails in junk folder<\/span><\/p>\n<p><b>How to Solve Junk E-mail Preferences in Outlook 2016 Error<\/b><\/p>\n<p><span style=\"font-weight: 400;\">There are three methods by which this error can resolved<\/span><\/p>\n<p><b>Check Outlook Plugins<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The most common cause of grayed out junk folder in Outlook is Plug-in conflict. If a security checker plug-in is installed on computer then it may conflict with outlook settings. Check the details here<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-861\" src=\"https:\/\/www.filerepairtools.com\/tips\/wp-content\/uploads\/2018\/10\/disable-outlook-add-ins-in-safe-mode.png\" alt=\"disable outlook add-ins in safe mode\" width=\"517\" height=\"426\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Press Window Key + R to open Run command window<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The run dialog box will open <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Now type the command (or Switch) \u2018outlook\/ safe\u2019 and click on OK<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Select the Outlook account profile setup <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click on File then Options and select Add-ins<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Go to section \u2018Manage COM Add-ins\u2019 and select GO<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Now uncheck the items that might be creating problems with Junk folder<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Any plug-ins, add-ins and save the changes.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Exit the Outlook app and start in normal mode, check the Junk folder is enabled<\/span><\/li>\n<\/ul>\n<p><b>Disable Antispam via Registry Editor<\/b><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-862\" src=\"https:\/\/www.filerepairtools.com\/tips\/wp-content\/uploads\/2018\/10\/enable-anti-spam-in-outlook.jpg\" alt=\"enable anti-spam in outlook\" width=\"474\" height=\"294\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Go to Start and type run in search bar to open <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The Run dialog box will open, you can also open it with Windows Key + R<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enter regedit and press enter<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Now follow the path current user&gt;&gt;software&gt;&gt;Policies&gt;&gt;Microsoft&gt;&gt;Office&gt;&gt;15.0&gt;&gt;Outlook<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Now look for the option named as \u2018disableAntispam\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Change the value to 0<\/span><\/li>\n<\/ul>\n<p><b>Check Using Office 365 Interface<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Users working on company environment in Office 365 cloud based platform won\u2019t be able to access the junk folder. If you have rights then check the settings via office 365 interface<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In Office 365 Open Outlook<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Now go to File then Info and Account Settings<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Select the link for web based interface<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enter the username and password for Outlook account. Same as used for workstation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Go to Settings by clicking on the gear icon and select options<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Choose the option \u2018Block or Allow\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You will be prompted for two options<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Don\u2019t move email to Junk Folder: e-mail messages will not be filtered <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Automatic filter Junk E-mail: You can add the block senders list or email address\/ domains to safe sender\u2019s and recipients.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click on save to apply changes.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">These 3 methods allow you to disable the grayed out Junk folder in Outlook and you can check messages in Junk. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most of the people inquire that they close outlook and shut down normally but later found that the junk e-mail preferences grayed out. Lots of people are asking the question Why My Outlook Junk Folder is Grayed Out? Well there could be many reasons that cause this problem. Here are top 3 methods to fix [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2219,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-856","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-recovery"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/posts\/856","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/comments?post=856"}],"version-history":[{"count":2,"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/posts\/856\/revisions"}],"predecessor-version":[{"id":7497,"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/posts\/856\/revisions\/7497"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/media?parent=856"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/categories?post=856"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/tags?post=856"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}