{"id":452,"date":"2018-09-15T10:30:32","date_gmt":"2018-09-15T10:30:32","guid":{"rendered":"https:\/\/www.filerepairtools.com\/tips\/?p=452"},"modified":"2018-09-15T10:30:32","modified_gmt":"2018-09-15T10:30:32","slug":"fix-outlook-mac-sync-error","status":"publish","type":"post","link":"https:\/\/filerepairtools.com\/tips\/fix-outlook-mac-sync-error\/","title":{"rendered":"How to Fix Outlook for Mac Sync Errors"},"content":{"rendered":"\n<p><strong>Introduction<\/strong><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/filerepairtools.com\/tips\/fix-outlook-mac-sync-error\/#How_does_Outlook_for_Mac_connect_with_Exchange\" >How does Outlook for Mac connect with Exchange?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/filerepairtools.com\/tips\/fix-outlook-mac-sync-error\/#Various_Causes_Resolution_of_Outlook_for_MAC_Sync_Errors\" >Various Causes &amp; Resolution of Outlook for MAC Sync Errors<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/filerepairtools.com\/tips\/fix-outlook-mac-sync-error\/#Cause-1_The_Exchange_account_credentials_are_either_incorrect_or_changed\" >Cause-1. The Exchange account credentials are either incorrect or changed.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/filerepairtools.com\/tips\/fix-outlook-mac-sync-error\/#Cause-2_The_user_has_set_the_functional_mode_to_offline\" >Cause-2. The user has set the functional mode to offline.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/filerepairtools.com\/tips\/fix-outlook-mac-sync-error\/#Cause-3_The_Exchange_Server_is_unavailable\" >Cause-3. The Exchange Server is unavailable.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/filerepairtools.com\/tips\/fix-outlook-mac-sync-error\/#Cause-4_Cache_data_is_incomplete\" >Cause-4. Cache data is incomplete.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/filerepairtools.com\/tips\/fix-outlook-mac-sync-error\/#Cause-5_Outlook_for_Mac_is_outdated\" >Cause-5. Outlook for Mac is outdated.<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/filerepairtools.com\/tips\/fix-outlook-mac-sync-error\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<p>MS Outlook becomes the face of an Exchange Server account by connecting its mailbox with itself. MS Outlook works on Windows and Outlook for Mac works on macOS platforms. If you are using an Apple computer, then it does not mean that it will not connect with MS Exchange Server. Outlook for Mac will connect and synchronize the mailbox and show the folders like inbox, outbox, sent items, etc.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_does_Outlook_for_Mac_connect_with_Exchange\"><\/span><strong>How does Outlook for Mac connect with Exchange?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Outlook for Mac shows the Exchange option while connecting an account. Here is the basic process to add the Exchange account to the application-<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In Outlook for Mac application, click on Tools and choose Accounts&gt;&gt;Add email account.<\/li>\n\n\n\n<li>Input the email address of the Exchange Server on-premises account and choose the Next option.<\/li>\n\n\n\n<li>Choose Not IMAP\/POP and select Exchange.<\/li>\n\n\n\n<li>Now, you must provide the following details of the Exchange account;<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email Address<\/strong> \u2013 The complete address of the Exchange account with the full domain name. Example \u2013 DomainName\\username.<\/li>\n\n\n\n<li><strong>Password<\/strong> \u2013 The password of the Exchange account.<\/li>\n\n\n\n<li><strong>Server<\/strong> \u2013 Full server name. But, it is an optional field.<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li>After providing the details, click Add Account and Outlook will try to establish the connection. If the details are correct and Exchange Server is accessible, then the account will be connected successfully.<\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center\">&nbsp;<\/p>\n\n\n\n<p>The application gets a synchronized version of the mailbox when the Exchange account gets a connection with Outlook for Mac. It requires a constant connection to allow email communication and it is a common scenario where a user finds that Outlook for Mac is not syncing with Exchange Server.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Various_Causes_Resolution_of_Outlook_for_MAC_Sync_Errors\"><\/span>Various Causes &amp; Resolution of Outlook for MAC Sync Errors <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>There are multiple causes and their relevant resolutions that you should know to make the connection again. We will check each cause and its functional resolution.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cause-1_The_Exchange_account_credentials_are_either_incorrect_or_changed\"><\/span><strong>Cause-1. The Exchange account credentials are either incorrect or changed.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The Exchange Administrators like to update their account\u2019s security settings by changing the password and access control routinely. If the Administrator has changed the password, then you should ask for it and update it in Outlook.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Choose Tools&gt;&gt;Accounts.<\/li>\n\n\n\n<li>Choose the Exchange account and open it to verify its credentials.<\/li>\n\n\n\n<li>Input the credentials again and try to reconnect the account with the application.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cause-2_The_user_has_set_the_functional_mode_to_offline\"><\/span><strong>Cause-2. The user has set the functional mode to offline.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sometimes, a user changes the Outlook mode to offline to stop getting emails anymore and work on some non-email tasks. It is easy to change the method to Online again.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the Outlook menu, see if the Work Offline option is checked.<\/li>\n\n\n\n<li>If it is checked, uncheck it and the account will become online again.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cause-3_The_Exchange_Server_is_unavailable\"><\/span><strong>Cause-3. The Exchange Server is unavailable.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>It is a rare occurrence when Exchange Server is down and the email client finds itself disconnected from Server. It is not an error and you can contact with Exchange Administrator to determine the correct solution.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click Tools&gt;&gt;Accounts.<\/li>\n\n\n\n<li>If the Exchange account is not connected to the server, then its status will be shown in orange color.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cause-4_Cache_data_is_incomplete\"><\/span><strong>Cause-4. Cache data is incomplete.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Cache data is created for each account and the overall cache created for all accounts can become great in size or some parts may be incomplete. If you can delete the cache and restart the application, then the account will find it easier to connect with Exchange again.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Right-click on Exchange account in the account list and choose Properties.<\/li>\n\n\n\n<li>Go to the General tab and click on the Empty Cache button.<\/li>\n\n\n\n<li>Click OK to close the Properties window.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cause-5_Outlook_for_Mac_is_outdated\"><\/span><strong>Cause-5. Outlook for Mac is outdated.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Microsoft updates Exchange Server and email clients regularly and the older versions become outdated. Generally, businesses do not update Outlook clients until Microsoft stops supporting the current version of the application. So, you should update Exchange Server to its newest version.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In Outlook for Mac, go to the Help menu and choose \u2018Check for Updates.\u2019<\/li>\n\n\n\n<li>The AutoUpdate window will prompt the update window and show you if any update is present.<\/li>\n\n\n\n<li>Download and Install the updates and restart the application.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>The resolutions to connect Outlook for Mac with Exchange Server work well when the account is healthy and its OLM file is connected with the account. If the data file is corrupt, then the errors will continue to bother you after running all methods. For a full recovery, you must use professional OLM Repair software that can scan the data file for corruption and recover the mailbox.<\/p>\n\n\n\n<p><strong>Download OLM Repair Tool from Stellar<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><a href=\"https:\/\/www.jdoqocy.com\/hr79biroiq5F7CAEA657AA6ADB8?url=https%3A%2F%2Fwww.stellarinfo.com%2Femail-repair%2Foutlook-mac-repair.php&amp;cjsku=13859910\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/www.filerepairtools.com\/tips\/wp-content\/uploads\/2017\/06\/download.png\" alt=\"download\" class=\"wp-image-18\"\/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Introduction MS Outlook becomes the face of an Exchange Server account by connecting its mailbox with itself. MS Outlook works on Windows and Outlook for Mac works on macOS platforms. If you are using an Apple computer, then it does not mean that it will not connect with MS Exchange Server. Outlook for Mac will [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7118,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-452","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/posts\/452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/comments?post=452"}],"version-history":[{"count":0,"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/posts\/452\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/media?parent=452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/categories?post=452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/filerepairtools.com\/tips\/wp-json\/wp\/v2\/tags?post=452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}